Find Assistance

Any person living in the St. John’s Metro region and experiencing food insecurity can visit our food bank.

We are located at 37 Cookstown Road. The food bank entrance is on the side of the building.

We are open for drop-in hours Tuesday - Friday, 10:00AM - 12:50PM.

You do not need to call ahead.

We offer appointment-only hours on Wednesday evenings from 6:00 - 8:00 PM. Enter on the side of the building.

To book an appointment, please click here or call (709) 722-9225 ext 227.

Please bring government-issued identification for all members of your family. Acceptable forms of identification include photo ID, drivers licence, MCP card, passport, etc.

You must bring ID for all household members each time you visit our food bank. If you need help replacing lost or stolen identification, please let us know.

If possible, you should also bring bags to pack your groceries in.

At Bridges to Hope, you can visit us up to twice a month: once for a full food hamper (4 days of food), and once for an emergency top-up (24 hours of food).

All food banks in our region are connected through a central database managed by Newfoundland and Labrador’s provincial food banking association, Community Food Sharing Association.

We offer canned and shelf-stable food items, as well as fresh items including fruits and vegetables, eggs, bread, milk, and homemade meals.

When you visit us, you will select the food items you wish to receive from a list of available items. If you have allergies or dietary restrictions, please tell us in advance.

We rely on donations to keep our shelves stocked, so all items are subject to availability.

We use client management software called Link2Feed. On your first visit to ur food bank, you will be asked a series of questions about yourself and your household. These questions are for statistical purposes only.

Your responses are optional; however, they help us understand your needs and how we can better serve you.

Bridges to Hope is committed to continually improving our services. We recognize that from time to time there may be inquiries, concerns or complaints, and we believe you have the right to tell us about them.

If you would like to share your feedback, please contact us at info@bridgestohope.ca or (709) 722-9225, drop a note in the suggestion box in our waiting room, or fill out our anonymous online survey.

You may also wish to contact the Food Banks Canada Customer Experience Hotline at 1 (877) 280-0329 or complaints@foodbankscanada.ca.